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Spa
Etiquette
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| Spa Etiquette |
| Our Spa is designed to provide
the ultimate in comfort, privacy and relaxation. Services are performed in
private rooms and your privacy is respected at all times. We provide robes,
gowns and slippers for your convince during services. If you have any
sensitivities, or medical conditions, we suggest that you discuss them
privately with your technician prior to your service. If you are pregnant,
we recommend approval from your doctor before scheduling services.
For massages, facials and body treatments,
it is best to remove jewelry and store in a secure place. We regret that we
cannot be responsible for loss or damage of personal articles.
So that all of our clients may enjoy a
peaceful, relaxing environment, the Spa is reserved for adults. No children
under 18 are allowed in the Spa, unless they are receiving services.
Insurance prohibits children from being in our spa. We ask that you please
turn off cellular phones and beepers during your services.
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| Appointment |
| Scheduling is designed to permit
the proper amount of time required to complete each service. Please be on
time for your appointment, so you receive your full service and our other
clients are not inconvenienced. A Visa or MasterCard number is required to
confirm your appointment. Please contact
us for information on group bookings. |
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| Cancellation
Policy |
| So that we may accommodate all
of our customers, we require a 24-hour cancellation notice on all
individual services. A 50% cancellation fee will be applied on
cancellations that are less than the required amount of time. |
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| Gratuities |
| Customary gratuities for
services are 15%. Tipping is always left to the discretion of our clients,
and we sincerely appreciate your kindness. However, we do not allow adding
gratuities to a credit card, personal checks, or gift certificates. |
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| Payment for
Services |
| We accept cash, personal checks,
traveler's checks, Visa and MasterCard. |
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| Retail
Products |
We will be happy to fully refund
any purchases of unopened products. Opened products will be refunded at
50%.
We have a 30 day return policy on retail products. |
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* Prices
are subject to change without notice.
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Spa
Etiquette |
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